Frequently Asked Questions

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Do virtual data rooms support granular access controls?

Yes, most virtual data rooms support granular access controls, allowing administrators to control who can view, download, edit, print, or share specific documents and folders. Clinked supports permission-based access controls, making it useful for investment bankers, legal teams, financial advisors, and M&A teams handling confidential information.

Virtual Data Room
What is an M&A data room?

An M&A data room is a secure online workspace used to store, organise and share confidential documents during a merger, acquisition, investment or sale process. It helps buyers, sellers, lawyers, accountants and advisors review due diligence documents in one controlled place.

M&A Data Room & Due Diligence
What is an M&A clean room?

An M&A clean room is a controlled environment where sensitive information can be reviewed by approved parties without exposing it too widely. In digital transactions, a virtual data room can act as a secure M&A clean room by controlling access, tracking activity and limiting who can view or download specific documents.

M&A Data Room & Due Diligence
What is the difference between an M&A data room and an M&A clean room?

An M&A data room is usually the broader workspace for due diligence documents, Q&A, permissions and audit trails. An M&A clean room is more focused on restricted access to highly sensitive information, such as customer, pricing, commercial or competitive data.

M&A Data Room & Due Diligence
What documents should be included in an M&A data room?

An M&A data room usually includes financial statements, tax records, corporate documents, contracts, customer and supplier agreements, employee information, IT and cybersecurity documents, intellectual property records, compliance evidence, insurance files and final deal documents. Have a look at our Due-diligence checklist.

M&A Data Room & Due Diligence
How should an M&A data room be structured?

An M&A data room should be organised by review area, such as financial records, legal documents, tax, commercial information, customers, suppliers, HR, operations, IT, cybersecurity, intellectual property, insurance, Q&A and final deal documents. Clear folder names and version control make review easier for buyers and advisors.

M&A Data Room & Due Diligence
What is an M&A due diligence checklist?

An M&A due diligence checklist is a structured list of documents, questions and review areas used to assess a business before a merger, acquisition or investment. It usually covers financial, legal, commercial, operational, HR, tax, IT, cybersecurity and compliance risks.

M&A Data Room & Due Diligence
What documents are usually reviewed during M&A due diligence?

M&A due diligence usually reviews financial records, legal documents, contracts, customer and supplier agreements, employee information, tax filings, compliance records, IT systems, cybersecurity policies, intellectual property, insurance documents and operational information.

M&A Data Room & Due Diligence
How does a virtual data room support M&A due diligence?

A virtual data room supports M&A due diligence by giving buyers and advisors secure access to confidential documents while allowing the seller to control permissions, manage Q&A, track document activity and update access as the deal progresses.

Virtual Data Room
Why not use email or standard file sharing for M&A documents?

Email and standard file-sharing tools can create problems with version control, loose links, limited access control and missing audit trails. An M&A data room gives deal teams stronger control over who can access documents, what actions they can take and how activity is recorded.

M&A Data Room & Due Diligence
What is file sharing for M&A?

File sharing for M&A is the secure exchange of confidential deal documents between sellers, buyers, investors, lawyers and advisors. Because M&A documents are sensitive, teams usually use a virtual data room rather than basic file-sharing tools.

M&A Data Room & Due Diligence
Can buyers, investors and advisors be invited into an M&A data room?

Yes. Buyers, investors, lawyers, accountants, auditors and advisors can be invited into an M&A data room. Access and permissions can usually be controlled by user, group, folder or document so each stakeholder only sees the information relevant to them.

M&A Data Room & Due Diligence
What are common M&A due diligence red flags?

An M&A data room should be set up before buyer outreach or formal due diligence begins. Preparing it early helps sellers organise documents, check for missing files, configure permissions and avoid delays once buyers begin their review.

M&A Data Room & Due Diligence
How does Clinked support M&A data rooms?

Clinked helps teams create secure M&A data rooms for due diligence, document sharing and external review. Teams can organise documents, invite buyers and advisors, manage permissions, use Q&A, track activity and archive the workspace after the transaction.

M&A Data Room & Due Diligence
Can Clinked be used as an M&A clean room?

Yes. Clinked can be used to create a controlled workspace for sensitive M&A information. Teams can restrict access by user, group or folder, manage external reviewers and track activity across confidential documents.

M&A Data Room & Due Diligence
Which M&A data room provider should I choose?

The right M&A data room provider depends on deal size, number of reviewers, security needs, permissions, audit trails, Q&A, support and pricing. If you are comparing platforms, review Clinked’s guide to virtual data room providers before choosing a solution.

M&A Data Room & Due Diligence
What is a client portal?

A client portal is a secure online workspace where a business and its clients can share documents, communicate, manage tasks and access important information in one place. Client portals are commonly used by professional services firms, agencies, consultants and client-facing teams.

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What is client portal software?

Client portal software helps businesses create secure digital workspaces for clients. It usually includes file sharing, messaging, permissions, notifications, branding, document management and collaboration tools.

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What is a secure client portal?

A secure client portal is a client-facing workspace designed to protect sensitive information. It typically includes secure login, access permissions, encrypted file sharing, user controls, audit trails and data protection features.

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Can Clinked be used as a client portal?

Yes. Clinked can be used as a secure client portal for sharing files, managing communication, collaborating with clients and organising client workspaces. It supports branded portals, permissions, document sharing and secure collaboration.

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Does Clinked support white-label client portals?

Yes. Clinked supports white-label and branded client portals, including custom branding and client-facing workspaces. This helps businesses give clients a secure portal experience that matches their own brand.

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Can I create a custom-branded client portal?

Yes. With Clinked, businesses can create custom-branded client portals with their own branding, client workspace structure and secure access controls.

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What can clients do inside a client portal?

Clients can usually access shared documents, upload files, communicate with the business, review updates, collaborate on tasks and find important information in one secure workspace. The exact access can be controlled by the business.

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How is a client portal different from Google Drive or email?

A client portal provides a more controlled and branded experience than email or standard file-sharing tools. It combines secure file sharing, communication, permissions, notifications and collaboration in one workspace, instead of spreading client work across multiple tools.

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Can a client portal be used for file sharing?

Yes. A client portal can be used for secure client file sharing, document uploads, approvals and ongoing document exchange. Permissions help control which clients or users can access each file or folder.

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Who uses client portals?

Client portals are used by accountants, law firms, consultants, agencies, financial services firms, property teams and other businesses that need to share information and collaborate securely with clients.

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Can external clients access a Clinked portal?

Yes. External clients can be invited into a Clinked portal and given controlled access to the documents, discussions, tasks or updates that are relevant to them.

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Is a client portal useful for consultants?

Yes. Consultants can use a client portal to share deliverables, collect files, manage updates, communicate with clients and keep project information organised in one secure workspace.

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What is secure file sharing?

Secure file sharing is the process of sending, receiving and managing files in a way that protects sensitive information. It usually includes controlled access, secure links, permissions, encryption, user authentication and activity tracking.

Secure File Sharing
How can I share files with clients securely?

The safest way to share files with clients is to use a secure file sharing platform or client portal. This lets you control who can access each file, reduce email attachment risk, manage uploads and keep client documents organised.

Secure File Sharing
What is secure file sharing with clients?

Secure file sharing with clients means exchanging confidential documents through a controlled workspace instead of relying on unsecured email attachments or public links. It helps businesses protect client data while making document exchange easier.

Secure File Sharing
What is a client file sharing portal?

A client file sharing portal is a secure online workspace where clients can upload, download and review documents. It gives businesses more control over client file exchange, permissions, communication and document organisation.

Secure File Sharing
Can Clinked be used for client file sharing?

Yes. Clinked can be used for secure client file sharing, document uploads, external collaboration and branded client portals. Businesses can invite clients, manage access and keep shared documents organised in one secure workspace.

Secure File Sharing
Does Clinked support white-label file sharing?

Yes. Clinked supports branded and white-label file sharing through secure client portals and workspaces. This allows businesses to share documents with clients under their own brand.

Secure File Sharing
How is secure file sharing different from email attachments?

Email attachments can be forwarded, lost or downloaded without ongoing control. Secure file sharing gives businesses more control over access, permissions, document organisation and user activity.

Secure File Sharing
Can clients upload files securely?

Yes. With a secure file sharing portal, clients can upload files into a controlled workspace. Businesses can organise uploads by client, project or folder and manage who can access each document.

Secure File Sharing
What features should secure file sharing software include?

Secure file sharing software should include access permissions, secure uploads, document organisation, user authentication, activity tracking, notifications and external user controls. For client-facing teams, branding and portal functionality are also valuable.

Secure File Sharing
What is a secure document sharing portal?

A secure document sharing portal is an online workspace for sharing confidential documents with clients, customers, partners or external users. It helps protect files while keeping document exchange organised and easy to manage.

Secure File Sharing
What security features does Clinked offer?

clinked supports secure document sharing with access permissions, user controls, audit trails, secure workspaces, two-factor authentication, data protection controls and encrypted file collaboration. These features help businesses manage sensitive client, deal and project information securely.

Security, Access & Compliance
Is Clinked ISO 27001 certified?

Yes. Clinked is ISO 27001 certified, which means its information security management system has been independently assessed against the ISO 27001 standard. This helps support secure collaboration for teams handling confidential documents and client information.

Security, Access & Compliance
Does Clinked support encrypted file collaboration?

Yes. Clinked supports secure and encrypted file collaboration so businesses can share confidential documents in controlled workspaces. This is useful for client portals, virtual data rooms, audits, legal reviews, M&A due diligence and professional services workflows.

Security, Access & Compliance
Can I control client access permissions in Clinked?

Yes. Clinked allows businesses to manage client access permissions so each user, group or workspace only sees the information relevant to them. This helps teams control who can view, upload, download or interact with documents.

Security, Access & Compliance
What are permission controls for client access?

Permission controls for client access let businesses decide what each client or external user can see and do inside a workspace. This may include controlling access to folders, files, discussions, tasks, uploads, downloads or other shared resources.

Security, Access & Compliance
Does Clinked provide audit trails?

Yes. Clinked provides activity tracking and audit trail functionality so teams can monitor user activity across documents and workspaces. Audit trails are useful for compliance, accountability, due diligence, client work and sensitive document reviews.

Security, Access & Compliance
Why are audit trails important for document security?

Audit trails help businesses see who accessed documents, when actions happened and what activity took place. This creates accountability and can support compliance, legal review, due diligence and internal security processes.

Security, Access & Compliance
Is Clinked suitable for GDPR-compliant client collaboration?

Clinked is designed to support secure client collaboration with data protection controls, access permissions and secure document sharing. Businesses with GDPR obligations should configure permissions, data handling processes and user access in line with their own compliance requirements.

Security, Access & Compliance
What is bank-grade data encryption?

Bank-grade data encryption is a general term used to describe strong encryption methods designed to protect sensitive information. In secure collaboration platforms, encryption helps protect documents and data when they are stored or shared.

Security, Access & Compliance
Can Clinked support secure external collaboration?

Yes. Clinked supports secure external collaboration by allowing businesses to invite clients, partners, advisors, investors, auditors or other external users into controlled workspaces with defined permissions and document access.

Security, Access & Compliance
Does Clinked support white-label secure client portals?

Yes. Clinked supports white-label and branded client portals, allowing businesses to create secure client-facing workspaces with their own branding while managing access, documents and collaboration.

Security, Access & Compliance
How do access permissions improve data security?

Access permissions improve data security by limiting who can see, download, upload or edit specific information. This reduces accidental exposure and helps businesses share confidential documents only with the right people.

Security, Access & Compliance
How secure is my data on Clinked?

Clinked protects customer data with secure workspaces, access controls, encryption, user permissions and secure data centre infrastructure. These controls help ensure that documents, messages and tasks are only accessible to authorised users.

Security, Access & Compliance
Where are Clinked’s data centers hosted?

Clinked’s servers are hosted in Amazon Web Services data centers, including AWS Ireland in the EU and AWS Virginia in the US. This allows Clinked to support secure cloud hosting for customer portals, virtual data rooms and document collaboration.

Security, Access & Compliance
What is Clinked, and how can it benefit my business?

Clinked is a cloud-based client portal that enhances client communication, document sharing, and collaboration. It provides a secure, centralized space for all interactions, improving efficiency and client satisfaction while supporting a seamless, organized workflow.

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What is a virtual data room?

A virtual data room (VDR) is a secure online platform used to store and share sensitive documents with controlled access. It is commonly used for mergers and acquisitions, due diligence, fundraising, and legal transactions.

Virtual Data Room
How secure is my data on Clinked?

Clinked utilizes bank-grade encryption, advanced access controls, and secure data centers to safeguard your information. Our platform ensures that documents, messages, and tasks are protected, with only authorized users able to access them.

Security & Privacy
Can I customize the client portal to match my brand?

Yes, Clinked offers white-labeling options, allowing you to add your logo, color scheme, and branding. This creates a professional, branded experience tailored to your business, ensuring clients feel connected to your brand at every interaction.

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How much does a virtual data room cost?

Virtual data room pricing typically ranges from around $80 per month for small teams to several thousand dollars per month for enterprise solutions. Costs vary depending on features, number of users, storage, and pricing model.

Virtual Data Room
What features does Clinked offer for document sharing?

Clinked provides secure file sharing with version control and real-time collaboration capabilities. Clients and team members can access, review, and edit documents in a secure environment, ensuring efficient and transparent collaboration.

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What is the best virtual data room for M&A?

For enterprise M&A transactions, Datasite and Intralinks are commonly used. For mid-market deals, clinked,iDeals and DealRoom are strong options. For smaller teams or more flexible use cases, Clinked and EthosData are often more cost-effective.

Virtual Data Room
How does Clinked facilitate client communication?

Clinked includes built-in messaging, task management, and notification features to streamline communication and keep clients updated on project progress. Notifications ensure clients are always informed about important updates and milestones.

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What is the best virtual data room for due diligence?

Clinked and Firmex are popular choices depending on the complexity of the transaction.

Virtual Data Room
Is Clinked suitable for remote teams?

Absolutely! Clinked’s cloud-based platform is designed for accessibility, allowing remote teams to collaborate from anywhere. With features supporting document sharing, project tracking, and real-time communication, Clinked keeps teams connected and organized.

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What is the difference between a VDR and cloud storage tools like Google Drive?

Cloud storage tools like Google Drive or Dropbox are designed for general file sharing, while virtual data rooms are built for secure transactions, secure file sharing. VDRs include advanced features such as audit trails, Q&A workflows, watermarking, and granular permissions.

Virtual Data Room
Can Clinked be integrated with other tools?

Yes, Clinked supports integrations with Jotform, Typeform, Google Workspace, Dropbox, Zapier and many more, allowing you to connect popular tools to streamline workflows, including creating and managing custom forms for client onboarding and data collection.

Integrations
What VDR features matter most for deal management?

The most important VDR features for deal management include granular permissions, audit trails, document version control, Q&A workflows, secure file sharing, activity tracking, and workflow automation. Clinked is a strong option for teams that need secure deal collaboration, branded workspaces, and controlled document access.

Virtual Data Room
How easy is it to onboard new clients to Clinked?

Clinked’s intuitive interface and integrations with form builders like Jotform and Typeform make it simple to onboard new clients. These tools, along with automation through Zapier, enable you to collect client information efficiently and enhance the onboarding process.

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Can a VDR automate deal workflows?

Yes, many VDR platforms offer workflow automation features that help streamline deal execution, such as automated notifications, task assignments, document request lists, approval workflows, Q&A routing, and activity alerts. Clinked includes workflow and collaboration tools that help teams manage deal documents, track progress, and keep buyers, investors, or stakeholders engaged.

Virtual Data Room
What kind of support can I expect from Clinked?

Clinked provides comprehensive support through a knowledge base, live chat, email, and real-time assistance via demo sessions, helping you with onboarding, customization, and daily usage to ensure a seamless experience for your team and clients.

Support
How does Clinked help in managing tasks and projects?

Clinked’s task management tools let you assign tasks, set deadlines, and track progress, helping teams stay aligned and clients stay informed. You can monitor project milestones, ensuring that everyone knows objectives and updates are shared in real time.

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Can a virtual data room integrate with CRM and deal tracking systems?

Some virtual data rooms integrate with CRM, deal tracking, and productivity tools to help teams manage investor, buyer, or client activity in one workflow. Clinked can support CRM integrations, helping teams connect their VDR or client portal workspace with the tools they already use. Integration options can vary depending on the CRM and setup requirements, so it is worth confirming the exact workflow needed.

Virtual Data Room
How much does Clinked cost, and what plans are available?

Clinked offers four pricing plans to cater to different business needs: Lite, Standard, Premium, and Enterprise. Pricing starts at $77 per month for the Lite plan, with features scaling up to the Enterprise plan, which includes custom options for larger organizations. Annual and two-year subscription discounts are also available. You can explore each plan’s features and choose the one that best suits your requirements on Clinked’s pricing page.

Billing & Invoicing
Are virtual data rooms suitable for financial advisors and investment bankers?

Yes, virtual data rooms are commonly used by financial advisors, investment bankers, private equity teams, and M&A professionals to manage confidential deal documents. Clinked is especially useful for teams that need secure document sharing, permission-based access, branded client portals, and collaboration tools.If you want to evaluate the best Virtual data room providers Clinked has a new updated guide.

Virtual Data Room
Where Are Your Data Centers Hosted?

Our servers are located in Amazon’s AWS data centers, specifically AWS Ireland (EU) and Virginia (US). You can find more about AWS here.

Security & Privacy
Do virtual data rooms support custom branding and white-label portals?

Some virtual data room providers offer custom branding or white-label portal options, allowing firms to create a more professional client-facing experience. Clinked is a strong option for teams that need a branded, client-facing VDR for secure document sharing, collaboration, and deal communication.

Virtual Data Room
Does Clinked Offer Two-Factor Authentication?

Yes. Information on using two-factor authentication with your Clinked portal can be found on our feature page here. With 2FA, your Clinked users will be required to follow two steps in order to log in to your platform: something you know (your username/password) and something you have (your smartphone).

Security & Privacy
Do You Offer Any Service Level Agreements (SLA)?

We offer organisations using our Collaboration and Enterprise plan an SLA that guarantees 99.8% monthly uptime. If we don’t meet this guarantee, we’ll refund you 10x for that period of downtime. You can check our uptime status here.

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