Frequently Asked Questions

Clinked is a cloud-based client portal that enhances client communication, document sharing, and collaboration. It provides a secure, centralized space for all interactions, improving efficiency and client satisfaction while supporting a seamless, organized workflow.

Clinked utilizes bank-grade encryption, advanced access controls, and secure data centers to safeguard your information. Our platform ensures that documents, messages, and tasks are protected, with only authorized users able to access them.

Yes, Clinked offers white-labeling options, allowing you to add your logo, color scheme, and branding. This creates a professional, branded experience tailored to your business, ensuring clients feel connected to your brand at every interaction.

Clinked provides secure file sharing with version control and real-time collaboration capabilities. Clients and team members can access, review, and edit documents in a secure environment, ensuring efficient and transparent collaboration.

Clinked includes built-in messaging, task management, and notification features to streamline communication and keep clients updated on project progress. Notifications ensure clients are always informed about important updates and milestones.

Absolutely! Clinked’s cloud-based platform is designed for accessibility, allowing remote teams to collaborate from anywhere. With features supporting document sharing, project tracking, and real-time communication, Clinked keeps teams connected and organized.

Yes, Clinked supports integrations with Jotform, Typeform, Google Workspace, Dropbox, Zapier and many more, allowing you to connect popular tools to streamline workflows, including creating and managing custom forms for client onboarding and data collection.

Clinked’s intuitive interface and integrations with form builders like Jotform and Typeform make it simple to onboard new clients. These tools, along with automation through Zapier, enable you to collect client information efficiently and enhance the onboarding process.

Clinked provides comprehensive support through a knowledge base, live chat, email, and real-time assistance via demo sessions, helping you with onboarding, customization, and daily usage to ensure a seamless experience for your team and clients.

Clinked’s task management tools let you assign tasks, set deadlines, and track progress, helping teams stay aligned and clients stay informed. You can monitor project milestones, ensuring that everyone knows objectives and updates are shared in real time.

Clinked offers four pricing plans to cater to different business needs: Lite, Standard, Premium, and Enterprise. Pricing starts at $77 per month for the Lite plan, with features scaling up to the Enterprise plan, which includes custom options for larger organizations. Annual and two-year subscription discounts are also available. You can explore each plan’s features and choose the one that best suits your requirements on Clinked’s pricing page.

Our servers are located in Amazon’s AWS data centers, specifically AWS Ireland (EU) and Virginia (US). You can find more about AWS here.

Yes. Information on using two-factor authentication with your Clinked portal can be found on our feature page here. With 2FA, your Clinked users will be required to follow two steps in order to log in to your platform: something you know (your username/password) and something you have (your smartphone).

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We offer organisations using our Collaboration and Enterprise plan an SLA that guarantees 99.8% monthly uptime. If we don’t meet this guarantee, we’ll refund you 10x for that period of downtime. You can check our uptime status here.