Communicate efficiently with all clients
The Reach out feature is designed for communicating with users across multiple, or all of the different groups in your portal. Reach out can be used to communicate anything with your clients – from monthly newsletters to event invitations – as an instant share of important news or updates that apply to one or more groups, if not all groups.
How to send a Reach Out
1. First navigate to the megaphone icon at the top of your Clinked portal, then select New Reach Out.
2. Next, type the names of the groups that you would like to Reach Out to, or choose them from the list displayed of all your groups.
3. You can then create your email by adding a subject line and body text; you can embed media, add links to the text (either internally to a section of your portal, or to an external page), and attach files from your computer.
4. Once the Reach Out is ready – you can send a test email to see a preview before sending the real thing.
Watch the video below for a detailed walkthrough of the Reach Out feature!
Is there an audit trail with Reach Out?
How is communication managed with Reach Out?
The main benefit of communicating with your clients through reach out is that you already have a list of all your groups with the right contacts, making it easy for you to send a message out to all of the correct people. This will allow you to create an automated process for efficiently communicating with clients on a regular basis.