Group Chat

Instant team communication with the Group Chat & 1-1 features

Communication is a huge element of collaboration with clients & teams. Clinked now offers Group Chat & 1-1 Chat within all of your groups. This approach keeps you connected whilst keeping conversations on topic in your web application and the Clinked mobile app. Group and 1-1 chat allows you to connect instantly with members of your projects and groups while retaining chat history for future reference. You will receive notification alerts ensuring that messages aren’t missed as well as always be able to see which users are currently online.

Why is Group Chat unique?

Group Chat is different than private 1-to-1 chatting because of the conversations being open and visible to all team members. This means that any group member can join the conversation, share ideas and link with your team in real-time. The Group Chat feature is perfect for projects, teams or entire departments; everyone can be aware of what’s going on and can collaborate to make things happen, FAST!

Are my conversations secure with group chat?

Your conversations are password protected and safe. You’ll need to be a member of the group or project to see and contribute to the conversations that are taking place – whether that’s from your desktop, laptop, tablet or smartphone.

All communication uses 256-bit SSL security (which is the same as online banks). 

As you can see, a lot has gone into making our Group Chat feature, we hope you enjoy it and please give us any feedback by email or on our social media forums.

How to disable group chat?

1. If you would like to disable group chat, first go to the group (or project) that you’d like to disable the chat functionality for.

2. In the top right corner of the group homepage, go to Settings.

3. Once you’re in group settings, scroll down to the Group Tools section, untick Group chat and select Update.

One to One Chat

One to one chat is an addition to the group chat feature, allowing you to have conversations with any of the individuals that are members of the same group as you. You can also view a full screen display of all your chats – to access, navigate to the small envelope icon located next to your user name in the top right corner of Clinked. This view displays a clear overview of all group and one to one chats. Here you can also search for a specific chat using the Filter Conversation bar and open new chats directly using the green plus icon.

Mobile Chat

All chats – 1-1 & group – are available on the Clinked mobile application in the Messages area.

To access the Messages section, navigate to the top left corner and click on the icon with 3 horizontal lines (this may feel like many consumer apps you use daily). A left hand pop-up window will appear where you’ll find the Messages section to access all your 1-1 and group chats in a single board.

To contribute to the chats, scroll through to find the chat you want to read and add on to or use the search function at the top of the screen. Click on the name of the chat you want to contribute to and type away!
Want to start a new chat? Just click on the Green + button on the bottom right corner of the app to access to new chat function. From here you’ll find a list of either Users for 1-1 chat or Groups to start a group chat.
Manage notifications for all chats within the Clinked app with your smart phone’s notification area. Whether you like to have pop ups or banner notifications, you can choose your notification preferences to stay up to date while you are mobile.

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