Enhance Security with Two-Factor Authentication

Protect your Clinked account with an additional layer of security through Two-Factor Authentication (2FA). Ensure your data remains secure by enabling a two-step verification process for logging into your portal.

A screenshot of Clinked's security settings, showcasing the two-factor authentication feature to enhance account protection and ensure secure access.
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Activating Two-Factor Authentication for Your Portal

A screenshot of Clinked's security settings page, illustrating the process of activating two-factor authentication for enhanced portal security.

Super-administrators can activate 2FA for all portal members:

  1. Go to Account Settings > Security and Authentication.
  2. Enable Two-Factor Authentication and click Update.
  3. Choose between Authenticator or SMS for verification.

Disable 2FA for Your Portal

A screenshot of Clinked's security settings page, showing the option to disable two-factor authentication for your portal, enhancing user access flexibility.

Super-administrators can disable 2FA for all members:

  1. Go to Account Settings > Security and Authentication.
  2. Untick the 2FA requirement box and click Update.

Authenticator and SMS Options

A screenshot of Clinked's security settings, showcasing the options for enabling two-factor authentication via authenticator apps and SMS for enhanced account protection.

Using an Authenticator:

  1. Download an authenticator app (e.g., Google Authenticator).
  2. Scan the barcode and enter the verification code.

Using SMS:

  1. Select your country and enter your phone number.
  2. Receive a code via SMS and enter it to verify.

Activating 2FA for Individual Accounts

A screenshot of Clinked's security settings page, illustrating the process of activating two-factor authentication for individual accounts, enhancing account protection with an additional layer of security.

Enable 2FA for your personal account:

  1. Go to Personal Settings > Password and Security.
  2. Activate 2FA and choose your preferred method (Authenticator or SMS).

Access your account without an authentication device by using the backup codes provided in Edit Profile > Password & Security > Two-Factor Authentication.

To Disable 2FA on your personal account, turn the toggle OFF.

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